FAQ

Yes. If you donate on behalf of a company, the tax receipt will be issued in the company's name.

You must provide the company's address, as this address is the one that will appear on the tax receipt.

Consult the suggested solutions on this page.

You can access your donor profile by following the steps on this page.

Consult this page for the steps to take in this case.

To increase the security of your donor profile, you can enable Multi-Factor Authentication by following the steps on this page.

After your first monthly donation, you will receive an email confirming that the transaction has been processed.

No. This notification is disabled by default. However, if you would like to receive an email confirmation for each monthly donation, you can activate this feature in your account on the donation platform. See this page for the steps to enable the notification.

No. Recurring donations are combined into a single tax document. You will therefore receive a consolidated tax receipt at the beginning of the year that will include all donations from the previous year.

You can cancel your donation at any time in your donor space. See the steps on this page.